Uninstallation key

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had69
Messages: 4
Registration: July 11, 2019 - 10:41

August 2, 2019 - 2:43 PM

Hello,

I'm having trouble retrieving my uninstallation key.

When I type the command `wapt-get list-registry "mysoftware"`, it's not listed.
I think this is because my software installs in "C:\Users\MyUser\AppData\Local\Programs" and not in Program Files.

So I'm really stuck. :)

Thanks for your help.
High
User avatar
jpele
Messages: 156
Registration: March 4, 2019 - 12:01
Location: Nantes

August 6, 2019 - 10:18

Hello,

Indeed, since the registry keys are not registered in the correct location, you cannot find the application using "list-registry".
Could you please tell me the name of the software? There are a few techniques to force the installation in "ALLUSERS".

Sincerely,
Jimmy
High
had69
Messages: 4
Registration: July 11, 2019 - 10:41

August 7, 2019 - 11:03

Hello,

The software in question is MonSisra (a secure messaging tool for healthcare professionals).

Here is the link:
https://www.sante-ra.fr/services/monsisra/

Sincerely
High
User avatar
jpele
Messages: 156
Registration: March 4, 2019 - 12:01
Location: Nantes

August 7, 2019 - 3:11 PM

Hello,

I just tested the command: monsisra2-setup-latest.exe /NCRC /S /D="C:\Program Files (x86)\monsisra2"
Unfortunately, it doesn't install the software in the desired directory.

I suggest you perform a portable (manual) installation by retrieving the files from: "C:\Users\user\AppData\Local\Programs\monsisraapp"

By creating the necessary directories and shortcuts, you should be able to manage.

Sincerely,
Jimmy
High
User avatar
vcardon
WAPT Expert
Messages: 278
Registration: Oct 06, 2017 - 10:55 p.m.
Location: Nantes, France

August 7, 2019 - 8:26 PM

Hello,

A "secure" email program that only installs in directories where users have write access doesn't exactly inspire confidence in the software.

I would also advise you to contact the publisher to see if they have an installer that silently installs the program in "normal" directories, which can then be secured with SRP or AppLocker.

The user directory is definitely not a safe place to store executables.

Sincerely,

Vincent
Vincent CARDON
Tranquil IT
High
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