[SOLVED] Problem installing Wapt server 1.7.4 (waptcosole 504)

[gpat]

Hello,
I'm not sure whether to create a new post or use an existing one, but I'm trying a new request.
Following the installation of Wapt 1.7.4.6165 on a Windows Server 2012, I can't launch the Wapt console.
To give you some background, I had a Wapt 1.5.21 system on another Windows Server 2012 that worked perfectly until it crashed. I had to rebuild another Server 2012 on different hardware, but with the new version of Wapt.
The installation goes smoothly until I try to connect to the console.
The waptnginx and waptservices services are running.
I only have ports 80 and 443 open for waptserver.

I'm getting the error: "Error on Wapt server
HTTP 1.1 504 Gateway Time-out".




I should also mention that I tried reverting to version 1.5.21 and I also had a connection problem with the waptconsole (same error). So, I might as well use the latest release.

Thank you in advance for your solutions, as I use it extensively to deploy applications in my lab and I'd like to continue using it.

Patrick

[sfonteneau]

Is the waptserver service running?

[gpat]

Hello,

I have the WaptService and WaptNginx services
running, but I don't know if there's a WaptServer that needs to be started, and if so, how to start it manually and/or find it, since nothing else was added during installation.



Thank you,

Patrick

[sfonteneau]

You can try this:

viewtopic.php?p=4981#p4981

[gpat]

Hello,

I'm still having the same problem launching the console, even though I now have the waptserver service installed using your command line



and the resulting installation file (with an error at the end)

is: c:\wapt\waptpython.exe c:\wapt\waptserver\winsetup.py -ldebug install_waptserver
-cc:\wapt\conf\waptserver.ini
Installing WAPT Server as a service managed by nssm
install waptserver
2019-08-26 10:58:00,630 INFO Register service "WAPTServer" with nssm
2019-08-26 10:58:00,630 INFO running command : "c:\wapt\waptservice\win64\nssm.exe
" install "WAPTServer" "c:\wapt\waptpython.exe" "c:\wapt\waptserver\server.py"

2019-08-26 10:58:00,661 INFO Register dependencies for service "WAPTServer" with
nssm: WAPTPostgresql
2019-08-26 10:58:00,663 INFO running command: "c:\wapt\waptservice\win64\nssm.e
xe" set "WAPTServer" DependOnService WAPTPostgresql
Traceback (most recent call last):
File "c:\wapt\waptserver\winsetup.py", line 544, in
install_waptserver_service(options,conf)
File "c:\wapt\waptserver\winsetup.py", line 417, in install_waptserver_service

install_windows_nssm_service('WAPTServer',service_binary,service_parameters,
service_logfile,service_dependencies)
File "c:\wapt\waptserver\winsetup.py", line 167, in install_windows_nssm_servi
ce
setuphelpers.run(cmd)
File "c:\wapt\setuphelpers.py", line 1061, in run
raise CalledProcessErrorOutput(proc.returncode,cmd,''.join(output))
setuphelpers.CalledProcessErrorOutput: Command '"c:\\wapt\\waptservice\\win64\\n
ssm.exe" set "WAPTServer" DependOnService WAPTPostgresql' returned Non-zero exit
status 6.
Output: Unable to open the service!
OpenService(): The service sp+®cifi+® does not exist as a service install+
®.

WAPTPostgresql: The dependency service does not exist or has been marked for
deletion.
Error writing parameter "DependOnService" for service "WAPTServer"!

At this point, I'm completely lost; I really don't know why the web server won't work.

I'll test all the suggestions, as this is becoming somewhat urgent for us.

Thanks,

Patrick

[sfonteneau]

And if you try this:
viewtopic.php?p=4973#p4973

[gpat]

I tried, but I couldn't find the wapttask and waptpostgresql services.
Are they necessary?

During installation, it doesn't create the waptserver service (which I have to manually set up), nor wapttask and waptpostgresql.

So I'm still getting error 504.

Any other ideas?

[sfonteneau]

Since the normal installation doesn't work, you can run:

Code: Select all

c:\wapt\waptpython.exe c:\wapt\waptserver\winsetup.py -ldebug  install_waptserver -c c:\wapt\conf\waptserver.ini
c:\wapt\waptpython.exe c:\wapt\waptserver\winsetup.py -ldebug  install_postgresql -c c:\wapt\conf\waptserver.ini
c:\wapt\waptpython.exe c:\wapt\waptserver\winsetup.py -ldebug  install_nginx -c c:\wapt\conf\waptserver.ini

Then

Code: Select all

net start waptservice
net start waptpostgresql
net start waptserver
net start wapttasks

[gpat]

I can't find waptpython.exe. Is it an external executable, or do I need to do a normal installation and then run your commands?

[sfonteneau]

Waptpython is installed by default.

Given your various problems, in my opinion, there's an antivirus program running that's performing cleanup...