WAPT service does not launch on Win7 32-bit

Share your tips or issues concerning the WAPT Console or WAPT Agent here
Forum Rules
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Locked
gly
Messages: 24
Registration: May 30, 2019 - 11:45

October 3, 2019 - 2:39 PM

WAPT Server version: 1.7.4
WAPT Agent version: 1.7.4.6165
WAPT Setup version: 1.7.4.6165
WAPT Deploy version: 1.7.4.6165

Hello,

After updating the server to the current version, I noticed that a number of Windows 7 32-bit workstations no longer launch the WAPT service.

As a result, the workstations appear disconnected in the console.

If we go to Windows Services, it is set to Automatic but not started. If we start it (manually), it works again until the workstation is restarted.

Any solutions, please?
User avatar
sfonteneau
WAPT Expert
Messages: 2318
Registered: July 10, 2014 - 11:52 PM
Contact :

October 3, 2019 - 3:03 PM

Hello,

we don't have this kind of problem with you.

Is it a waptdeploy issue?
An antivirus problem?

Simon
gly
Messages: 24
Registration: May 30, 2019 - 11:45

October 3, 2019 - 4:06 PM

No antivirus, because I tested without it.

Waptdeploy? I'd be surprised, since the agent is already installed and up to date; why wouldn't it start?
User avatar
sfonteneau
WAPT Expert
Messages: 2318
Registered: July 10, 2014 - 11:52 PM
Contact :

October 3, 2019 - 5:27 PM

If waptdeploy starts when it shouldn't (supposition)
Locked