Error installing Flash Player package on OS Vista

Questions about WAPT Packaging / Requests and help regarding Wapt packages.
Forum Rules
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Locked
csinfo78
Messages: 19
Registration: Nov 2, 2015 - 4:10 p.m.

January 5, 2016 - 6:42 PM

Hi,

When deploying the tis-plashplayer package on two Vista machines, I get the following error:
Installing flash for firefox
EWaptSetupException: Fatal error: MSI install_flash_player_20_plugin.msi has been installed but the uninstall key {FB7D053D-9F6F-4E16-96BE-D2EF54C620AC} can not be found
Do you know where it might come from?

Thank you so much for your help and a huge thank you for your brilliant solution!
High
User avatar
dcardon
WAPT Expert
Messages: 1929
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :
Contact dcardon

January 6, 2016 - 1:32 AM

Hello csinfo78,

I don't have a Vista machine handy to reproduce the problem... Could you try installing Flash Player manually (run `wapt-get edit tis-flashplayer`, then retrieve the .exe file from `c:\waptdev\tis-flashplayer-wapt\`) and verify that it installs correctly?

If it installs correctly, check if the uninstallation key is present with `wapt-get list-registry flash`.

In more recent versions of Windows (10, 8/8.1), the ActiveX part of Flash is handled by Windows updates and no longer needs to be installed. However, here the problem seems to be with the Firefox plugin...

Could you provide the exact version of the Flash package you are trying to install?

Sincerely,

Denis Cardon
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
High
csinfo78
Messages: 19
Registration: Nov 2, 2015 - 4:10 p.m.

January 12, 2016 - 10:39

Thank you for your reply.

Sorry for getting back to you so soon, as I only work with this client once a week.

I tried installing Flash Player using your method, and the installation went smoothly.

Version 20.0.0.270-2.

However, when I check for the uninstallation key, this is what I get.

Picture
High
Cédric
Messages: 3
Registration: January 12, 2016 - 10:16

January 12, 2016 - 11:05

Hello,

why not create a package that uninstalls all versions of Flash (IE, Firefox, etc.) first?
https://fpdownload.macromedia.com/get/f ... player.exe

And then reinstall Flash Player cleanly?
High
csinfo78
Messages: 19
Registration: Nov 2, 2015 - 4:10 p.m.

January 13, 2016 - 3:39 PM

That might be a possibility; I ended up installing the plugin manually.

Luckily, I only have two machines running Vista, haha.
High
Locked

Return to “WAPT Packages”


  • To go further with WAPT