Hello,
I'm testing WAPT Enterprise with the latest version 1.8.2 installed on Debian 10.
The console works fine and I can deploy software to my machine.
However, if I try to import packages "from the internet" or retrieve the Windows Update catalog, I get an error...
requests.exceptions.ConnectTimeout: HTTPSConnectionPool(host='store.wapt.fr', port=443): Max retries exceeded with url: /wapt/Packages (Caused by ConnectTimeoutError(
I configured the proxy in the console (which is clearly pointless in this case).
I also configured the proxy directly in Debian (/etc/wgetrc + /etc/bash.bashrc + /etc/profile).
My concern is that I didn't have a /opt/wapt/waptserver/waptserver.ini file, but rather a waptserver.ini.template.
I created the waptserver.ini file with the http_proxy option (and nothing else).
I added this option to the .template file (which seems rather basic):
[options]
db_name=wapt
#db_host=
db_user=wapt
#db_password=
wapt_user=admin
wapt_password=
#loglevel=warning
#client_tasks_timeout=0.3
#client_connect_timeout=1
#client_read_timeout=10
http_proxy=http://notre.proxy:notreport
I restarted both WAPT services,
still nothing...
Do you have any ideas?
Thanks.
proxy configuration problem
Forum Rules
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
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* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Problem partially solved:
importing packages from the WAPT store via "import from internet" now works (I had added a "/" to the end of my proxy URL...).
The "private repository" tab -> "import from internet" -> "repository settings" is
. However, retrieving the CAB for Windows updates is still not possible.
importing packages from the WAPT store via "import from internet" now works (I had added a "/" to the end of my proxy URL...).
The "private repository" tab -> "import from internet" -> "repository settings" is
. However, retrieving the CAB for Windows updates is still not possible.
- Installed WAPT version (2.0)
- Server OS: Linux and Debian 10 version
- Administration/package creation machine OS: Windows 10
- Server OS: Linux and Debian 10 version
- Administration/package creation machine OS: Windows 10
Hello,
Since you're on a WAPT Enterprise trial, we can help you live; it's faster than going through the forum.
Please call the office so we can help you resolve the issue.
Sincerely,
Camille
Since you're on a WAPT Enterprise trial, we can help you live; it's faster than going through the forum.
Please call the office so we can help you resolve the issue.
Sincerely,
Camille
Camille FARGUES,
Account Manager
Account Manager
For those who might have the same problem, there is (was) a typo in the French documentation: the correct path to the waptserver.ini file is not /opt/wapt/waptserver/waptserver.ini but /opt/wapt/conf/waptserver.ini
- Installed WAPT version (2.0)
- Server OS: Linux and Debian 10 version
- Administration/package creation machine OS: Windows 10
- Server OS: Linux and Debian 10 version
- Administration/package creation machine OS: Windows 10
