Hello,
I'm having trouble logging into the WAPT server I installed. After the installation, which seems to go smoothly, I reach the WAPT authentication tab, enter my credentials, but I can't connect. Here's the error message I get: => Error on WAPT server: Socket Error # 11001 Host not found. I'm using a freshly reinstalled Windows 10 with WAPT version 1.8.2.
What's strange is that I tested the same installer (waptserversetup.exe) on another machine also running Windows 10, and it worked perfectly. I was able to log in and manage my agents through the WAPT console without any issues.
Thank you for your help.
[SOLVED] WAPT authentication problem
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
-
dcardon
- WAPT Expert
- Messages: 1932
- Registration: June 18, 2014 - 09:58
- Location: Saint Sébastien sur Loire
- Contact :
Host not found: Could the machine's DNS name, or its IP address (if the name was not resolvable), have changed?
Denis Cardon - Tranquil IT
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Perhaps it changed because the machine is using DHCP for the IP address and DNS is set to automatic.
The first time I installed waptserversetup on the machine, it was also using DHCP and automatic DNS. I was able to access the console without any problems. Then I reinstalled Windows 10 Pro on the machine, and that's when I lost access to the WAPT console and received the error message.
The first time I installed waptserversetup on the machine, it was also using DHCP and automatic DNS. I was able to access the console without any problems. Then I reinstalled Windows 10 Pro on the machine, and that's when I lost access to the WAPT console and received the error message.
