Acrobat Reader package deployment error

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Meyer
Messages: 9
Registration: May 28, 2021 - 10:42

May 28, 2021 - 2:18 PM

Good morning,

We are experiencing a deployment error for an Acrobat Reader package across the entire network. Here is the log returned in the administration console:
installation Adobe Reader MUI
Traceback (most recent call last):
File "C:\Program Files (x86)\wapt\common.py", line 3877, in install_wapt
exitstatus = setup.install()
File "c:\windows\temp\waptw9qtcf\setup.py", line 41, in install
File "C:\Program Files (x86)\wapt\waptutils.py", line 1698, in error
raise EWaptSetupException(u'Fatal error: %s' % reason)
EWaptSetupException: Fatal error: AcroRdrDCUpd21001200150_MUI.msp not install correctly
EWaptSetupException: Fatal error: AcroRdrDCUpd21001200150_MUI.msp not install correctly
WAPT version: 1.8.2 community
Debian Server 9
Administration machine: win 10

Sincerely,
User avatar
Gaetan
Messages: 169
Registration: August 8, 2019 - 10:16
Location: Toulouse

May 31, 2021 - 3:42 PM

Hello,
indeed the package has an error and needs to be corrected.
Meyer
Messages: 9
Registration: May 28, 2021 - 10:42

June 1, 2021 - 09:31

Hello,
thank you for your reply. But what do you mean by "needs to be corrected"? This package was downloaded from the internet; we did not create it.
User avatar
Gaetan
Messages: 169
Registration: August 8, 2019 - 10:16
Location: Toulouse

June 1, 2021 - 09:36

Hello,
it needs to be fixed in the repository, a new version will be published.
alex_30
Messages: 14
Registration: July 8, 2020 - 5:33 PM

July 12, 2021 - 5:34 PM

Hello,

I don't know if this will help, but I had the same type of error and I realized that the "AcroRdrDCUpd2001320066_MUI.msp" file in the error message was different from the Adobe version of the WAPT package, namely version "2021.1.20155".

On my machine, I saw that in the C:\waptdev\XXX-adobereader_PROD-wapt folder I had two .msp files:
"AcroRdrDCUpd2001320066_MUI.msp" and "AcroRdrDCUpd2100120155_MUI.msp".

By deleting the "AcroRdrDCUpd2001320066_MUI.msp" file and doing a build upload from the PyScripter console, it works, and the package is successfully deployed to the machines.
User avatar
Gaetan
Messages: 169
Registration: August 8, 2019 - 10:16
Location: Toulouse

July 13, 2021 - 8:40 AM

Hello,
is this about the package you downloaded from the store?
alex_30
Messages: 14
Registration: July 8, 2020 - 5:33 PM

July 13, 2021 - 09:51

Yes, I downloaded it from the store.
But I don't know if the folders in c:\waptdev are overwritten every time.
User avatar
Gaetan
Messages: 169
Registration: August 8, 2019 - 10:16
Location: Toulouse

July 13, 2021 - 11:28

It's better to clean up =)
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