Hello, I'm copying and pasting a question that was asked and resolved following a proxy issue, but the solution doesn't apply to me at all and the problem remains impossible to solve, I really need help please:
Hello,
WAPT Server version: 2.5.5.15640
WAPT Agent version: 2.3.0.13516
WAPT Setup version: 2.5.5.15640
WAPT Deploy version: 2.5.5.15640
Database status: OK
Following an update from version 2.3 to version 2.5, I can no longer connect to the WAPT console.
This was updated via the URL, as specified in the 2.5 update documentation: https://www.wapt.fr/fr/doc/wapt-server-upgrade.html
When I log in via the web interface with the same account, it works, but when I log in via the console, it doesn't open and the authentication window is permanently stuck.
Thank you in advance for your help; I'm out of ideas on how to resolve this. For your information, if I reinstall a previous version, the console opens, but the workstations no longer appear.
I'm running Debian 11...
Console access impossible following update
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
-
sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Hello
, I see you have support.
Contact our support team directly by phone to discuss the issue live.
Simon
, I see you have support.
Contact our support team directly by phone to discuss the issue live.
Simon
