Language mix in agent and console

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Answer
barsch
Messages: 2
Registration: Sep 11, 2025 - 12:54

September 11, 2025 - 1:50 PM

Dear forum,

I currently have an issue that all my Win11 WAPT clients and the console show a weird language mix of English, German and French - this started a few versions ago, but didn't bother me personally too much - however user started complaining ...

Attached are some screenshots taken while running a previous WAPT version. However, Console and agents are now on the latest version 2.6.0.17392-0ac7bf48, but are still showing the same behavior.

I'd really appreciate any help with solving this problem.

wapt1.jpg
wapt1.jpg (86.32 KB) Viewed 14163 times
wapt2.jpg
wapt2.jpg (106.28 KB) Viewed 14163 times
wapt3.jpg
wapt3.jpg (85.91 KB) Viewed 14163 times
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dcardon
WAPT Expert
Messages: 1931
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
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Contact dcardon

September 12, 2025 - 10:13

Hi Robert,

thanks for the feed back.

For the German part, it shouldn't be there, we had removed the translation a few years ago because it was not properly maintained (not enough demands at the time) but there were a few pieces that were not properly cleaned up. It should be ok in the next version 2.6.1 coming in the next few days. We will re-introduce other locales as German or Spanish at some point in the future.

The French part that you get in the service in the tasks feedback it should already be fixed in the 2.6.1 version (there was a regression here).

Sorry for the inconvenience.

Dennis
Denis Cardon - Tranquil IT
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barsch
Messages: 2
Registration: Sep 11, 2025 - 12:54

September 15, 2025 - 03:16

Dear Denis,

thank you for the quick response! Let's hope version 2.6.1 solves this issue - I'll report back if not.

Cheers,
Robert
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