The search returned 7 results

by VILLENEUVE-01342
November 13, 2020 - 11:29
Forum: WAPT usage (Console, Agent) / WAPT usage (Console, Agent)
Subject: Computer crashes when shutting down
Answers: 2
Views : 3162

Re: Computer crashes when shutting down

Hello CPAM73,

we're experiencing the same problem at CPAM38 (and yes, we're neighbors :D). This problem appeared when we upgraded to Windows 10 and only affects workstations used for remote work.

We also get a window that appears at startup with error codes, but only when WAPTTray.exe is...
by VILLENEUVE-01342
October 1, 2020 - 2:22 PM
Forum: WAPT usage (Console, Agent) / WAPT usage (Console, Agent)
Subject: WAPTTray - error launching offline
Answers: 5
Views : 5580

Re: WAPTTray - Offline Launch Error

I found the tis package on the wapt store. I applied it.

I'll get back to you about this issue when I have a little more time to look into it. :(
by VILLENEUVE-01342
October 1, 2020 - 8:09 AM
Forum: WAPT usage (Console, Agent) / WAPT usage (Console, Agent)
Subject: WAPTTray - error launching offline
Answers: 5
Views : 5580

Re: WAPTTray - Offline Launch Error

Hello,

it seems the URL is accessible during my tests (but that's when I'm accessing the PC, so I'm not really sure if it's the case when the message appears).

So Jimmy, would it be possible to get the TIS-DISABLE-WAPTTRAY package? We'll apply it temporarily while we find a...
by VILLENEUVE-01342
September 28, 2020 - 2:20 PM
Forum: WAPT usage (Console, Agent) / WAPT usage (Console, Agent)
Subject: WAPTTray - error launching offline
Answers: 5
Views : 5580

Re: WAPTTray - Offline Launch Error

Hello,

sorry, I was traveling last week and couldn't make any progress on this.

Only our Windows 10 machines, when offline, are experiencing this error.

Since we have a behavioral analysis tool on our machines, there might indeed be a block on the request. I will...
by VILLENEUVE-01342
September 18, 2020 - 11:29
Forum: WAPT usage (Console, Agent) / WAPT usage (Console, Agent)
Subject: WAPTTray - error launching offline
Answers: 5
Views : 5580

WAPTTray - error launching offline

Hello,

) when launching the WAPT Tray, which cannot be closed.
(Error_WAPT_Tray.PNG

If we connect to our network, it works.

This problem is not present on all our workstations. We are on version 1.8.2.7267.

In the...
by VILLENEUVE-01342
July 26, 2019 - 09:51
Forum: WAPT usage (Console, Agent) / WAPT usage (Console, Agent)
Subject: WaptUpgrade agent update failed
Answers: 2
Views : 3104

Re: WaptUpgrade agent update not working

Hello,

I have another problem that occurred today. We use an "APPLI" group that we apply to our workstations. We update the versions of the applications in this group, and they updated automatically with each of our updates.

Today, all my workstations were showing an error...
by VILLENEUVE-01342
July 18, 2019 - 4:22 PM
Forum: WAPT usage (Console, Agent) / WAPT usage (Console, Agent)
Subject: WaptUpgrade agent update failed
Answers: 2
Views : 3104

The WaptUpgrade agent update failed

Hello,

my server is up to date at version 1.7.4.6143. I updated the console on my machine and created the client update package for all my machines.

My waptupgrade package is not updating on my machines, which are still on version 1.7.4.6077.

On all my machines, I apply...