Hello,
I'm having trouble connecting to WaptConsole. I have the message attached. Does anyone have any ideas?
Error message when trying to connect to WAPTconsole
Forum Rules
Community Forum Rules
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* Please prefix the topic title with [RESOLVED] if it is resolved.
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* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
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* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
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alexandre.vasseur
- Messages: 5
- Registration: Nov 21, 2023 - 09:48
- Attachments
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- error.JPG (59.04 KB) Viewed 3876 times
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sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Hello,
to help you more precisely I would need the server's Windows/Linux operating system and its version to give you the correct commands
(see forum rules)
. Simon
to help you more precisely I would need the server's Windows/Linux operating system and its version to give you the correct commands
(see forum rules)
. Simon
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alexandre.vasseur
- Messages: 5
- Registration: Nov 21, 2023 - 09:48
Hello,
my server's operating system and version is Debian 10
my server's operating system and version is Debian 10
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sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Try restarting the wapt server:
`systemctl restart waptserver`.
You can then check if the service has started correctly:
`systemctl status waptserver`.
`systemctl restart waptserver`.
You can then check if the service has started correctly:
`systemctl status waptserver`.
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alexandre.vasseur
- Messages: 5
- Registration: Nov 21, 2023 - 09:48
Thank you for your feedback. I just tried the steps you suggested, but the restart doesn't seem to work. So I tried a start instead, and when I check the status, it shows as enabled, but then it reverts to failed, as shown in the attached image.
Also, on the console, I'm getting another error message during login: 502 Bad Gateway
Also, on the console, I'm getting another error message during login: 502 Bad Gateway
- Attachments
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- 20231121_135550.jpg (167.79 KB) Viewed 3856 times
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sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Is the disk space okay?
Is postgres started?
Code: Select all
df -hCode: Select all
systemctl status postgresql-
alexandre.vasseur
- Messages: 5
- Registration: Nov 21, 2023 - 09:48
It was the PostgreSQL server... I followed the same steps as with WaptServer and everything is working again. Thank you so much for your help.
Have a good afternoon.
Have a good afternoon.
