Wapt version: 2.6.0.16795 - Enterprise Edition
Server OS: Debian 12
Target machines: Windows 10 and 11
Administration machine: Windows Server 2022
Hello,
we are experiencing a problem uninstalling the Chrome package from the self-service interface. Even when we click "uninstall," nothing happens and no error message appears in the administration console.
[SOLVED] Self-service: Chrome uninstallation
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
- dcardon
- WAPT Expert
- Messages: 1929
- Registration: June 18, 2014 - 09:58
- Location: Saint Sébastien sur Loire
- Contact :
Hello again,
and to add to Jordan's answer, it's true that the behavior isn't very intuitive... We'll try adding a popup to explain the reason for the installation refusal: either a direct dependency on the machine package, an OU package, a profile package, a group package, or a dependency on another software package.
Regards,
Denis
and to add to Jordan's answer, it's true that the behavior isn't very intuitive... We'll try adding a popup to explain the reason for the installation refusal: either a direct dependency on the machine package, an OU package, a profile package, a group package, or a dependency on another software package.
Regards,
Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
- dcardon
- WAPT Expert
- Messages: 1929
- Registration: June 18, 2014 - 09:58
- Location: Saint Sébastien sur Loire
- Contact :
Hello Cédric,
).
Therefore, you cannot uninstall software that is assigned to a machine, only software that has been added in addition to the target configuration.
However, it's true that we could add an explanatory message. We're completely redesigning the self-service interface, so we'll see about adding a message at the same time.
Sincerely,
Denis
Indeed, that was the behavior in older versions of Wapt. But it can cause problems in certain cases (for example, with antivirus software...).
Therefore, you cannot uninstall software that is assigned to a machine, only software that has been added in addition to the target configuration.
However, it's true that we could add an explanatory message. We're completely redesigning the self-service interface, so we'll see about adding a message at the same time.
Sincerely,
Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
