Hello everyone,
Recently (probably following our latest WAPT update), clients can no longer install packages via the WAPT Self-Service portal. It displays "No results found."
LDAP authentication is enabled on the server. I've tried using `service_auth_type=waptserver-ldap` and `filetoken`, but nothing works.
Have I missed something?
Thanks in advance,
Thomas
[RESOLVED] Empty self-service
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
-
sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Hello,
is this due to a WAPT upgrade?
To revert to the previous version's mode, switch to:
service_auth_type=system
, but logically filetoken should work.
is this due to a WAPT upgrade?
To revert to the previous version's mode, switch to:
service_auth_type=system
, but logically filetoken should work.
Hi Simon,
I'm not sure if this is due to the latest update. However, changing the parameter to "system" doesn't work either.
I'm not sure if this is due to the latest update. However, changing the parameter to "system" doesn't work either.
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- 2025-09-30_14h16_45.png (45.79 KB) Viewed 15471 times
WAPT version: 2.6.0.17392 (Enterprise Edition)
Server OS: Debian 12 "Bookworm"
Administration/package creation machine OS: Windows 11 24h2
Server OS: Debian 12 "Bookworm"
Administration/package creation machine OS: Windows 11 24h2
Problem solved. A colleague renamed a security group used for self-service.
You can close this.
Sorry for the time wasted helping me.
You can close this.
Sorry for the time wasted helping me.
WAPT version: 2.6.0.17392 (Enterprise Edition)
Server OS: Debian 12 "Bookworm"
Administration/package creation machine OS: Windows 11 24h2
Server OS: Debian 12 "Bookworm"
Administration/package creation machine OS: Windows 11 24h2
