[RESOLVED] Access to external Wapt repository

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Joshua
Messages: 3
Registration: May 27, 2026 - 09:26

May 27, 2026 - 10:30

Hello,

We recently purchased the enterprise version of WAPT.
I'm trying to access the Tranquil IT repositories from the WAPT console, but without success.

On the server side, the Tranquil IT domains are responding correctly on port 443 (whitelist set up on our Squid proxy).
Whitelist:
.tranquil.it
.wapt.fr.

I'm getting two errors, which I've attached.

WAPT server OS: Ubuntu 24.04.
Console installed on a Windows 11 PC.

Thank you for your help,
Joshua
Attachments
wapt_timeout.png
wapt_timeout.png (5.81 KB) Viewed 2173 times
wapt_depot.png
wapt_depot.png (7.88 KB) Viewed 2173 times
proxy_depot.png
proxy_depot.png (33.98 KB) Viewed 2173 times
User avatar
dcardon
WAPT Expert
Messages: 1929
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

May 27, 2026 - 10:53

Hello Joshua,

In the first screenshot (THttpClientSocket.OpenBind), it should indicate the proxy if it is being used when there is a proxy error, see the example below:
Clipboard - May 27, 2026 10_51.png
Clipboard - May 27, 2026 10_51.png (8.61 KiB) Consulted 2168 times
So apparently the proxy configuration line you indicated was not taken into account.

Is this in the correct form? http://proxy.mondomaine.lan:8080 ?

Sincerely,

Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Joshua
Messages: 3
Registration: May 27, 2026 - 09:26

May 27, 2026 - 1:22 PM

Hello Denis,

I configure the proxy as follows: http://ip_server:port.

I don't enter an ID or password.

Best regards,
Joshua
Joshua
Messages: 3
Registration: May 27, 2026 - 09:26

May 29, 2026 - 10:39

Hi Denis,

I saw your message.
I also checked with our systems team; the configuration hadn't been done on the correct server.
Everything is okay now, we can mark the issue as resolved.

Thanks again,
have a good day and a good weekend.

Joshua
User avatar
dcardon
WAPT Expert
Messages: 1929
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

May 29, 2026 - 11:04

Hi Joshua,

thanks for the update, glad it's resolved on your end. :-)

See you soon,

Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
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