[RESOLVED] Problem during server update

Questions about WAPT Server / Requests and help related to the WAPT server
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PPE
Messages: 29
Registration: March 19, 2018 - 5:03 PM

October 8, 2018 - 9:06 AM

Hello,

WAPT server OS: Windows Server 2012.
I upgraded from version 1.5 to version 1.6

. I'm encountering a problem during post-installation configuration: `read-timed-out` after entering the server access password (see attached image). I don't dare proceed further because of the message...

What have I missed?

Thanks in advance.
Attachments
Screenshot 2018-10-08 at 08:58:13.png
Screenshot 2018-10-08 at 08:58:13.png (20.52 KB) Viewed 6520 times
Last edited by PPE on 12 Oct 2018 - 09:14, edited 1 time.
Christophe
Messages: 85
Registration: June 5, 2018 - 8:31 AM
Location: Arras (62)
Contact :

October 8, 2018 - 11:09

Hello,

I am in exactly the same situation as PPE.

upgrading from version 1.5.1.26 to 1.6.2.7.

My server OS is Windows 2012 R2.

Do you have a solution?
PPE
Messages: 29
Registration: March 19, 2018 - 5:03 PM

October 8, 2018 - 12:01

The problem seems similar to the one discussed in the thread viewtopic.php?f=13&t=1481.
The WAPTserver service is shown as paused. It does not restart.
PPE
Messages: 29
Registration: March 19, 2018 - 5:03 PM

October 11, 2018 - 11:25

Is there anyone who can point us in the right direction?

Thanks in advance.
root2.0
Messages: 6
Registration: June 18, 2018 - 11:35

October 11, 2018 - 2:07 PM

Good morning
I have the same problem on a 2008 R2
I even uninstalled Wapt, but it didn't change anything

error.jpg
error.jpg (12.12 KB) Viewed 6454 times
PPE
Messages: 29
Registration: March 19, 2018 - 5:03 PM

October 12, 2018 - 09:13

Problem solved following sfonteneau's post on this thread: viewtopic.php?f=13&t=1481

The solution:
Create a
code: Select all

net stop waptserver
net stop waptservice
net stop waptnginx
sc delete waptserver
then restart the installation
THANKS.
I'm marking this issue as resolved.
Good day.
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