Hello,
We're having trouble launching the self-service application since updating to version 2.1.0.10550.
Regular users can no longer launch the self-service application. However,
there are no issues when using the machine administrator.
Could I have missed this part in the changelog?
We're running WAPT 2.1 Enterprise on Ubuntu.
Thank you.
Alban
[SOLVED] Self-service launch (wapt2.1)
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
-
dcardon
- WAPT Expert
- Messages: 1932
- Registration: June 18, 2014 - 09:58
- Location: Saint Sébastien sur Loire
- Contact :
Hi Alban,
could you post your wapt-get.ini file? There's a silent crash if the configuration is incorrect, with the parameters `use_kerberos=True` and `service_auth_type = waptserver-ldap`, but the background configuration isn't correct.
Do you have the LDAP and Kerberos configuration set up on the server?
Regards,
Denis
could you post your wapt-get.ini file? There's a silent crash if the configuration is incorrect, with the parameters `use_kerberos=True` and `service_auth_type = waptserver-ldap`, but the background configuration isn't correct.
Do you have the LDAP and Kerberos configuration set up on the server?
Regards,
Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
-
AlbanUCA63
- Messages: 15
- Registration: March 18, 2019 - 10:14
Good evening Denis,
Thank you for the information regarding the wapt-get.ini file.
The use_kerberos parameter was set to 1 (which was functional before version 2.1) and not to "True".
I changed it to True on a test machine and it seems OK.
I will confirm tomorrow.
Alban
Thank you for the information regarding the wapt-get.ini file.
The use_kerberos parameter was set to 1 (which was functional before version 2.1) and not to "True".
I changed it to True on a test machine and it seems OK.
I will confirm tomorrow.
Alban
-
AlbanUCA63
- Messages: 15
- Registration: March 18, 2019 - 10:14
Hello everyone,
I can confirm that it now works after changing True` `True` to ` from `use_kerberos`.
Thank you.
Alban
I can confirm that it now works after changing True` `True` to ` from `use_kerberos`.
Thank you.
Alban
-
dcardon
- WAPT Expert
- Messages: 1932
- Registration: June 18, 2014 - 09:58
- Location: Saint Sébastien sur Loire
- Contact :
Good evening Alban,
thank you for the feedback!
Denis
thank you for the feedback!
Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
