Hello,
The TeamViewer package 15.26.4-19 (unmodified, imported from the Tranquillit repository) for Windows x64 is not installing on our machines (Windows 7).
The error is as follows:
Removing: TeamViewer (15.15.5)
Installing: TeamViewer_Setup_x64.exe
Traceback (most recent call last):
File "C:\Program Files (x86)\wapt\common.py", line 3877, in install_wapt
exitstatus = setup.install()
File "c:\windows\temp\waptf32sqb\setup.py", line 49, in install
NameError: global name 'get_service_start_mode' is not defined
NameError: global name 'get_service_start_mode' is not defined
Indeed, when I look at line 49, this function is called but not defined (not found in setuphelpers.py). https://github.com/tranquilit/WAPT/blob ... helpers.py
Any ideas?
Thanks in advance!
Florian
WAPT version 1.8.2 community. Linux server (Debian)
WAPT Console client under Windows 7
TeamViewer x64
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
-
dcardon
- WAPT Expert
- Messages: 1932
- Registration: June 18, 2014 - 09:58
- Location: Saint Sébastien sur Loire
- Contact :
Hello Flo777,
the package uses a function introduced in WAPT version 2. We will correct the package. That said, Tranquil IT will end support for WAPT 1.8.2 by the beginning of summer, and therefore package compatibility with version 1.8.2 will also end.
To continue using the store, you will need to migrate to WAPT Discovery (which will be released in mid-March) or to WAPT Enterprise.
Sincerely,
Denis Cardon
the package uses a function introduced in WAPT version 2. We will correct the package. That said, Tranquil IT will end support for WAPT 1.8.2 by the beginning of summer, and therefore package compatibility with version 1.8.2 will also end.
To continue using the store, you will need to migrate to WAPT Discovery (which will be released in mid-March) or to WAPT Enterprise.
Sincerely,
Denis Cardon
Denis Cardon - Tranquil IT
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