Hello everyone,
we have two different subnets for our computers, one of which is not visible through the WAPT console. Is there a way to use both?
We are on a Windows installation, Community version 1.7.3.5.
Thank you in advance and have a good day!
[SOLVED] Multiple subnet possible?
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Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
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sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Hello.
As long as all agents can see the WAPT server, it's fine.
If the console or the server can't see the agent, some functions won't be available: Wake-on-LAN, VNC, RDP, and computer management.
Otherwise, it's all good.
Simon
As long as all agents can see the WAPT server, it's fine.
If the console or the server can't see the agent, some functions won't be available: Wake-on-LAN, VNC, RDP, and computer management.
Otherwise, it's all good.
Simon
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sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
From the computers that are on the second subnet, are you able (without a proxy) to see the wapt server's web page?
-
sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
-
sfonteneau
- WAPT Expert
- Messages: 2318
- Registered: July 10, 2014 - 11:52 PM
- Contact :
Port not open, or DNS or routing issues.
You need to perform the usual diagnostics: ping, nslookup, telnet, etc.
You need to perform the usual diagnostics: ping, nslookup, telnet, etc.
