[RESOLVED] Error creating waptagent.exe (after upgrade)

Questions about WAPT Server / Requests and help related to the WAPT server
Forum Rules
Community Forum Rules
* English support on www.reddit.com/r/wapt
* French community support is available on this forum
* Please prefix the topic title with [RESOLVED] if it is resolved.
* Please do not edit a topic that is tagged [RESOLVED]. Open a new topic referencing the old one.
* Specify the installed WAPT version, full version, and build number (2.2.1.11957 / 2.2.2.12337 / etc.) as well as the Enterprise/Discovery edition.
* Versions 1.8.2 and earlier are no longer supported. The only questions accepted regarding version 1.8.2 are related to upgrading to a supported version (2.1, 2.2, etc.).
* Specify the server OS (Linux/Windows) and version (Debian Buster/Bullseye - CentOS 7 - Windows Server 2012/2016/2019).
* Specify the OS of the administration/package creation machine and the machine with the problematic agent, if applicable (Windows 7/10/11/Debian 11/etc.).
* Avoid asking multiple questions when opening a topic, otherwise it may be ignored. If there are multiple topics, open separate topics, preferably one after the other and not all at the same time (i.e., do not spam the forum).
* Include code snippets, screenshots, and other images directly in the post. Links to Pastebin, Bitly, and other third-party sites will be systematically removed.
* As with any community forum, support is provided voluntarily by members. If you require commercial support, you can contact Tranquil IT's sales department at 02.40.97.57.55
Locked
Marceld
Messages: 28
Registration: March 22, 2023 - 1:19 PM

February 14, 2024 - 09:27

Good morning,

We are still experiencing the same issue today as with the following ticket: viewtopic.php?p=13388#p13388

We were initially at version 2.4.0.14143.

The error is as follows:
wapterreur.PNG
wapterreur.PNG (5.4 KB) Viewed 7236 times

We tried generating the package via the console but we get the following error (toto is only used for capture, the console user gives us the same error):
wapt.PNG
wapt.PNG (7.48 KB) Viewed 7236 times
We have been without WAPT since Monday, and our list of vulnerabilities is growing quite rapidly :D

Good day
Thanks in advance
Last edited by marceld on Feb 15, 2024 - 5:24 PM, edited 1 time.
Marceld
Messages: 28
Registration: March 22, 2023 - 1:19 PM

February 14, 2024 - 09:47

Ah, to clarify:

- We performed the upgrade on Monday. Perhaps we need to force a certificate update in this case?

Thanks
Marceld
Messages: 28
Registration: March 22, 2023 - 1:19 PM

February 14, 2024 - 5:00 PM

Update:

We just tried to upgrade to "2.5.4.15335" but we now get this message when generating the WAPT package:
wapterreurX.PNG
wapterreurX.PNG (4.18 KB) Viewed 7200 times
Our admin PC is indeed running "2.5.4.15335" installed manually.

Here are the server versions:
bddwapt.PNG
bddwapt.PNG (4.9 KB) Viewed 7200 times
THANKS
Marceld
Messages: 28
Registration: March 22, 2023 - 1:19 PM

February 14, 2024 - 5:07 PM

Update X:

If I try to generate the package via the console, here's what I get:
cmderreur.PNG
cmderreur.PNG (3.79 KB) Viewed 7198 times
User avatar
sfonteneau
WAPT Expert
Messages: 2318
Registered: July 10, 2014 - 11:52 PM
Contact :

February 15, 2024 - 09:42

Hello,

we've released a new version, 2.5.4.15337 (01a4eee0).

It should resolve your issue,

Simon.
User avatar
dcardon
WAPT Expert
Messages: 1929
Registration: June 18, 2014 - 09:58
Location: Saint Sébastien sur Loire
Contact :

February 15, 2024 - 4:09 PM

Hello Marcel,
is the problem resolved?
Regards,
Denis
Denis Cardon - Tranquil IT
Share your experiences on WAPT! Send us your blog and article URLs in the "Your Opinion of the forum, and we'll feature them on the WAPT
Marceld
Messages: 28
Registration: March 22, 2023 - 1:19 PM

February 15, 2024 - 5:24 PM

dcardon wrote: Feb 15, 2024 - 4:09 PM Hello Marceld,
is the problem resolved?
Regards,
Denis
Good evening,
Yes, thank you very much. Everything works with this version. I do have a couple of minor things to reconfigure, but I'll create a new thread if needed
- Loss of SSO for the application center
- The self-service system no longer seems to match the application center; on the user side, they no longer see any applications.

Thank you again
Good evening
Locked